Van Robert Art Gallery
Shipping
How shipping works for orders placed on this site.
What applies today
- Shipping options and costs are shown at checkout for your delivery address.
- Whether an artwork can be delivered to your destination is confirmed at checkout.
- Original artworks are one-of-a-kind; each can be purchased once.
- Have a question about shipping a specific artwork? Contact the gallery before ordering.
- Orders are handled by Shopify. When the store provides tracking through Shopify, it can appear on Shopify's order status page and in Shopify's related notifications. This site does not keep order history.
Store shipping policy
The store's published policy is shown below exactly as written by the gallery.
SHIPPING POLICY
Last updated: September 29, 2026
Van Robert Art Gallery ships original artwork, limited-edition merchandise, and other products offered through https://vanrobert.art.
ORDER PROCESSING
Orders are processed after payment has been successfully confirmed.
Processing times may vary depending on the type of product, packaging requirements, and order volume.
Original artworks may require additional preparation and protective packaging before shipment.
SHIPPING RATES
Available shipping methods and applicable shipping charges are calculated during checkout whenever supported.
Shipping costs may vary according to:
- Delivery destination
- Package size and weight
- Product type
- Selected shipping service
DELIVERY TIMES
Estimated delivery times are provided during checkout when available.
Delivery estimates are not guaranteed and may be affected by:
- Carrier delays
- Weather
- Holidays
- Customs processing
- Incorrect or incomplete delivery information
- Other circumstances outside our control
TRACKING
When tracking information is available, it will be provided after the order has shipped.
INTERNATIONAL ORDERS
International availability may vary by product and destination.
Customers are responsible for any customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless otherwise stated during checkout.
DAMAGED SHIPMENTS
If your order arrives damaged, contact us promptly at [YOUR SUPPORT EMAIL].
Please keep the item and all packaging and provide photographs of:
- The damaged product
- The shipping box
- The packaging materials
- The shipping label where appropriate
INCORRECT ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
Van Robert Art Gallery is not responsible for delays or failed deliveries caused by incorrect information supplied during checkout.
CONTACT
For shipping questions:
Van Robert Art Gallery
Email: vanrobertartgallery@gmail.com
Website: https://vanrobert.art